TEXT MESSAGE SERVICE PRIVACY POLICY

1. Scope

This Privacy Policy applies specifically to text message communications between you and Stephenson Technologies Corporation employees. 

2. Use of Information

Information collected through text messaging is used solely to:

  • Transmit and deliver messages

  • Respond to inquiries and requests

  • Support ongoing business communications requested by you

  • Maintain records of communications and consent where required for compliance purposes

3. SMS Opt-In and Consent Information

Stephenson Technologies Corporation collects consent to receive SMS messages verbally, either over the phone or during in-person interactions.

When customers provide a mobile phone number and agree to receive SMS communications, we may maintain records of that consent for compliance and customer service purposes.

Customers who opt in are verbally informed that:

  • Message and data rates may apply

  • Message frequency may vary

  • They may reply HELP for support or additional information

  • They may reply STOP at any time to opt out of future messages

  • Their mobile phone number, opt-in information, and consent records will not be shared with third parties for marketing or promotional purposes

4. Information Sharing

Information related to text message communications may be shared only as necessary to provide and support the messaging service, including with:

  • Messaging platform providers

  • Mobile carriers

  • Telecommunications service providers

  • Vendors involved in message processing or delivery

No mobile information, SMS opt-in data, consent records, or phone numbers collected for SMS purposes will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

5. Legal Disclosures

Information may be disclosed when required to:

  • Comply with applicable laws, regulations, court orders, or legal processes

  • Respond to lawful government requests

  • Enforce our agreements or policies

  • Protect the rights, property, or safety of Stephenson Technologies Corporation, our customers, or others

6. Data Retention

We may retain text message communications and SMS consent records for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Relationship to General Privacy Policy

This Text Message Service Privacy Policy applies only to SMS communications and does not modify or replace Stephenson Technologies Corporation's general Privacy Policy, which governs other interactions with our organization.