TEXT MESSAGE SERVICE TERMS OF USE

These Text Messaging Terms of Use (“Terms”) apply to the conversational, person‑to‑person text messaging services provided by Stephenson Technologies Corporation (“STC,” “we,” “our,” or “us”).

1. INTRODUCTION

These Terms apply to text messages sent and received between you and Stephenson Technologies Corporation employees using business phone numbers, including messages delivered via SMS or similar technologies.

This service is intended solely for direct, one‑to‑one communication related to existing or requested business interactions.

2. DEFINITIONS

“Opting In” means requesting, initiating, or otherwise consenting to receive text messages from us in connection with an existing or requested business interaction.

“Text Message Service” means individual text messages exchanged between you and STC employees using business phone numbers, including SMS and successor technologies.

3. CONSENT TO TEXT MESSAGING

You may opt in to text messaging by:

  • Initiating a text conversation with us

  • Requesting or agreeing to communicate by text during an existing interaction (such as a meeting, phone call, or email conversation)

  • Providing verbal consent to receive text messages from Stephenson Technologies Corporation during a phone call or in-person interaction

Stephenson Technologies Corporation collects opt-in consent verbally at our locations and over the phone. When a customer is initially registered or requests business communications, they may be asked to provide a mobile phone number and indicate whether they would like to receive SMS communications related to their business interactions with us.

At the time of opt-in, customers are verbally informed that:

  • Message and data rates may apply

  • Message frequency may vary depending on the nature of the interaction

  • They can reply HELP for support or additional information

  • They can reply STOP at any time to opt out of future messages

  • Mobile phone numbers, opt-in data, and consent information will not be shared with third parties for marketing or promotional purposes

By participating in a text messaging conversation, you agree to these Terms and to our Text Message Service Privacy Policy - https://www.stephensontechnologies.org/text-privacy

4. ELECTRONIC RECORDS (E‑SIGN DISCLOSURE)

By participating in text message communications with us, you consent to the use of electronic records to document your consent and communications preferences.

You may withdraw your consent at any time by replying STOP to a message.

5. COSTS OF TEXT MESSAGES

Stephenson Technologies Corporation does not charge for sending or receiving text messages.

However, standard message and data rates may apply based on your mobile carrier and service plan.

6. MESSAGE FREQUENCY

This service supports conversational, person‑to‑person communication only.

Message frequency will vary based on:

  • Your communications with our employees

  • The nature of the interaction

  • Requests you initiate (including HELP requests)

  • Ongoing business communications that you have requested or agreed to receive

There are no scheduled, recurring marketing campaigns or automated promotional message programs associated with this service. Messages are generally sent in response to customer inquiries, requests, or ongoing business interactions.

7. OPTING OUT

You may opt out of a text conversation at any time by replying: STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.

For assistance, reply HELP at any time.

Because this is a conversational service:

  • Opt‑out requests apply to the specific phone number and conversation

  • You may receive messages from other STC numbers if you initiate or request separate conversations

After opting out, you may receive a one‑time confirmation message acknowledging your request.

8. CONTACT INFORMATION

For assistance with text messaging communications, please send email to info@stc-lsu.org.